
Terms & Conditions
Terms & Conditions
These Terms of Service (“Agreement”) set forth the terms and conditions under which Can Clean Pros LLC (“Company,” “we,” “us,” or “our”) provides trash can cleaning services to residential and commercial customers (“Customer,” “you,” or “your”). By signing up for our service, you agree to comply with these terms.
- Service Agreement
1.1. The Company provides professional trash can cleaning services on a recurring or one-time basis as agreed upon.
1.2. Service is performed at the Customer’s designated service address on scheduled days.
1.3. The Customer must provide access to the trash cans on the scheduled cleaning day.
- Customer Responsibilities
2.1. Empty Trash Cans – The Customer must ensure that all trash cans scheduled for cleaning are completely empty on the designated service day. If a can is not empty, the Company reserves the right to skip the cleaning, and the Customer will still be charged for the missed service.
2.2. Location of Trash Cans – The Customer must place the trash cans curbside or in an accessible location on the scheduled service day (typically trash pickup day or the day after).
2.3. Hazardous & Prohibited Waste – The Customer agrees not to present trash cans for cleaning that contain or have been exposed to hazardous or prohibited materials, including but not limited to:
Motor oil, gasoline, diesel, or petroleum-based products
Paint, solvents, or chemicals
Medical waste (needles, syringes, pharmaceuticals)
Human or animal waste (excessive feces, remains)
Dead animals or biological contaminants
Construction debris, cement, or adhesives
Radioactive or explosive materials
If a trash can is found to be contaminated with any of the above, the Company reserves the right to refuse service without a refund.
- Payment & Billing
3.1. Payment Method – The Customer agrees to keep a valid credit card on file for recurring payments.
3.2. Billing Schedule – Payments will be charged on the billing cycle agreed upon at the time of enrollment (monthly, quarterly, or one time).
3.3. Non-Payment – If payment is not received or declined, services will be suspended until payment is made.
3.4. Late Fees – The Company reserves the right to charge a late fee for overdue payments.
- Cancellation & Refund Policy
4.1. Cancellation by Customer – Customers may cancel their service at any time after the minimum number of visits is reached: Monthly/12 visits, Quarterly/4 visits.
4.2. No Refunds – Payments are non-refundable unless the Company fails to provide the service as agreed due to its own fault.
4.3. Service Cancellation by Company – The Company reserves the right to cancel service at any time due to repeated non-compliance with these terms, including non-payment or hazardous waste violations.
- Service Limitations & Liabilities
5.1. The Company is not responsible for any pre-existing damage to the trash cans.
5.2. The Company is not liable for any damage to property due to the Customer failing to provide safe and appropriate placement for the service.
5.3. The Company reserves the right to reschedule service due to weather conditions, equipment failure, or other unforeseen circumstances.
- Privacy Policy
The Company collects and stores customer information for billing and service purposes only. Customer data will not be shared with third parties without consent, except as required by law.
- Agreement Acceptance
By subscribing to our service, you acknowledge and agree to the terms outlined above.
For any questions, please contact us at [email protected]